Category Archives: Uncategorized

Are You in a Patient Style Rut?

After blogging on the front page of Huffington Post since 2005, Arianna Huffington invited me to blog on her site Thrive Global. As a former professor not only of business and communication, but also preventive medicine, it’s a good fit. … Continue reading

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STOP! with the “Look!” and “Listen!”

Try listening to the news or political interviews now days without hearing statements starting with “Look!” or “Listen!”  Not so long ago, such exclamations were rude and insulting.  In many contexts, they still are. Imagine a person being interviewed for … Continue reading

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Why Donald Trump Isn’t a Good Negotiator

Countless times we’ve read and heard that President Trump is an exceptional negotiator. The truth is that he lacks key skills, first among them persuasion. Coercion may bring about a “win,” but if there will be future dealings with the … Continue reading

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How Well Do You Handle Your Choice Points in Conversation?

What were President Trump’s goals when he shared “highly classified” information with Russian officials?  It’s difficult to be sure.  We do know that what he said in the Oval Office resulted in a firestorm of criticism.  Was he “shooting from … Continue reading

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THE SECRET HANDSHAKE is Now on Audible

THE SECRET HANDSHAKE has been on a number of bestseller lists since its publication. Now, especially with all that is going on with regard to politics around the world, it’s available in audio. Whether business, government or nonprofit politics, THE … Continue reading

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Was the President Suckered in the “Context of Conversation”

People who become effective leaders have a greater than average willingness to make bold moves, but they strengthen their chances of success—and avoid serious errors of judgment—through careful deliberation and preparation.  In short, their courage is calculated rather than impulsive. … Continue reading

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A Twisted Presidential Agenda — The Firing of James Comey

Skilled observers can perceive disconnects between the nonverbal expressions and verbal comments of politicians.  Or between their spoken comments and their subsequent actions. Given the failure of many journalists to pick up on such disconnects and trace them to irreconcilable actions, it’s more important than … Continue reading

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