Monthly Archives: November 2010

Customer Comebacks: When They Say It Can’t Be Done

When they tell you “There’s No Way,” they’re usually wrong. Often there’s a way around such situations. It’s a matter of learning the ropes. Continue reading

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The Impact of Technology on Teens’ Self Images

What we see ourselves doing influences who we think we are. As young people rationalize what they write on social media, they formulate attitudes about themselves. Continue reading

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More on Subtle Mentors and Not Being Predictable

Over at Huffpo “ohmercy” replied to my blog by suggesting that perhaps the president should wear a WWHD bracelet — What Would Hillary do?”  I’m sure that didn’t please some people, but there is a good suggestion in there.  I … Continue reading

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A Look At Two Comeback Types On The R-List

For those who are often stumped when a comeback is needed, we developed the R-List. It’s ten ways of responding to people who put you on the spot.  Each begins with an “R” which helps remember them.  The list isn’t … Continue reading

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Got a Little Testy Today

I got a little testy today over at Huffington Post with the blog, “Could This Be ‘Learning On The Job’?”  But the president doesn’t seem to have a repertoire of comebacks for the kinds of bullies he deals with in … Continue reading

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If The President “Caves” on Tax Cuts

Rather than look at this from one or another political vantage point, let’s just look at the subject as  ones like it are discussed in Comebacks at Work.  To understand people and how to respond to them, it’s important to … Continue reading

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More on The Perils of Compromise

Compromise is discussed in my blog on Huffpo today.  The comments people are posting ins response are quite interesting and worth reading.  It’s a good discussion and one we need to have. The word “compromise” is being bandied about Washington … Continue reading

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