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Monthly Archives: July 2014
How We Limit the Calibre of Our Thinking
When I teach persuasion or negotiation, the first day of class I write a word on the board. That word is “assume.” It is the enemy of effective persuasion and negotiation, and yet most of us rely on assumptions much … Continue reading
Vulnerability as a Skill
“The Power of Vulnerability” is my latest post on Big Think. We don’t often think of vulnerability as anything other than something to be avoided. Yet, communication cannot work effectively if none of the parties involved is willing to relinquish … Continue reading