This recent interview conducted by Jean Stafford describes a number of concepts in Comebacks at Work. Much of what you’ll hear involves doing the unexpected rather than being predictable. We are creatures of pattern and often react rather than respond. Before we know it, we’re in an unwanted repetitive episode — AGAIN! Why not start tomorrow to be less predictable so people can’t manage you? Besides, people who are predictable tend not to be interesting. If you have a repertoire of comebacks and practice using them and then also develop and learn new ones, that problem goes away.
Hope you enjoy listening to the interview.