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Tag Archives: comebacks
A Lesson From The Academy Awards
At the recent Academy Awards ceremony, what might have kept Will Smith from slapping Chris Rock? Perhaps you’ve wondered. I keep coming back to the importance of having a repertoire of comebacks. At Arianna Huffington’s online site Thrive Global, I published “Did You Really … Continue reading
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Tagged Academy Awards, Chris Rock, comebacks, Conflict, Will Smith
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A Tip For Being 75% Responsible For How People Treat You
As you may have read in yesterday’s post on choice points, each comment or expression we make influences the options of people with whom we’re communicating. If we say, “How are you?” to someone and keep walking, she knows that … Continue reading
The Critical Issue of Choice Points
When conflict is nearly inevitable, choice points in an interaction become critical. Knowing how to identify choice points and direct the conversation away from confrontation is a valuable comebacks skill. Continue reading
Handling “Verbal Smackdowns”
Over at Anita Bruzzese’s site is an article she wrote for USA Today online. The cartoon and her story of her own family’s code word for those “wish-I’d-said” moments that Chris and I write about is well worth the read. … Continue reading
Comebacks for the President
When I mention that we’re at least 75% responsible for how people respond to us, that goes for presidents too. Where’s the passion? Continue reading
Customer Comebacks: When They Say It Can’t Be Done
When they tell you “There’s No Way,” they’re usually wrong. Often there’s a way around such situations. It’s a matter of learning the ropes. Continue reading
A Look At Two Comeback Types On The R-List
For those who are often stumped when a comeback is needed, we developed the R-List. It’s ten ways of responding to people who put you on the spot. Each begins with an “R” which helps remember them. The list isn’t … Continue reading
Got a Little Testy Today
I got a little testy today over at Huffington Post with the blog, “Could This Be ‘Learning On The Job’?” But the president doesn’t seem to have a repertoire of comebacks for the kinds of bullies he deals with in … Continue reading
If The President “Caves” on Tax Cuts
Rather than look at this from one or another political vantage point, let’s just look at the subject as ones like it are discussed in Comebacks at Work. To understand people and how to respond to them, it’s important to … Continue reading
More on The Perils of Compromise
Compromise is discussed in my blog on Huffpo today. The comments people are posting ins response are quite interesting and worth reading. It’s a good discussion and one we need to have. The word “compromise” is being bandied about Washington … Continue reading