Being Less Sensitive to Slights

There as so many sources of information about ourselves that some days can feel like a battle against incoming arrows of insult.  In some workplaces and schools, putting others down is just part of the culture. This can become overwhelming — putting the recipient on the defensive.

There are lots of comebacks for such situations, but to use them you first have to get yourself into a less defensive mindset.  Consider that the people who insult others, even in fun, are saying more about themselves than about you.  If the slights are coming from all around you, then you’re likely in a work culture that is highly political or even pathological.  I’ve written about this in The Secret Handshake and It’s All Politics and on this site.  And about ways to handle those kinds of cultures.

But some of it may be you.  It takes two people to make a slight work. “Is that all you have today?” is a short way to tell the inflictor that you have his number, so to speak.  ”You must have been up all night thinking of that one” is another useful phrase.  Of course, you may want to start delivering these when it’s just the two of you.  Suddenly slamming him or her in public is only necessary if your credibility is in jeopardy.  Even then, you can start with a look of exasperation followed by, “Let’s get some work done.”

There are many ways to deal with slights.  But the effective ones begin with a mindset that is not defensive.  You can decide to let some slights slide, but when they sting, you need to have a comeback.  Try looking at the person just a little longer than you normally would.  Suggest he get some new material, give her as good as you got one time and then ask if she wants to make a habit of that kind of exchange.  These are just a few thoughts.  We’ll be back with more.

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False Assumptions Keeping the Stay-At-Home Mom Debate Alive

In response to my Huffington Post blog yesterday, “Stay-At-Home Mom is a Political Misnomer,” the response below was posted.  It’s among the more reasoned responses I’ve read and so I thought I’d share it.  There are too many false and ludicrous assumptions being made about women who work for pay outside the home and those who work at home.  Men don’t have to go through this every five or so years.  A useful comeback to any put-down about whether we work outside the home for pay or not should be that most of us are doing the best we can with what life presents.  Choices with regard to raising children are often difficult.

From Huffington Post, April 16, blogger sierraseven:

One of the most frustrating and truly offensive lines of commentary that this issue has stirred up (again) is the smug assertion from both men and women that “we decided to forego luxuries so that we didn’t need a two-paycheck income”.

The assumption that the only reason to have both parents working is in order to afford a second car, a vacation home, a boat, or other luxuries is an insult to the millions of two-paycheck families who are barely making it even WITH two paychecks.

Not to mention the myriad of reasons why both must work: maybe one parent runs a small business or is self-employed, and the family needs the medical insurance provided by the other parent’s job. If they have a child who needs extra medical care, this could be a huge reason not to be able to quit working outside the home.

And of course single parents – but the conservatives just don’t like that idea in the first place, do they?

If you and your family have found a way to live on one paycheck, good for you. But stop implying that those who can’t are in it for “luxuries”.

And it’s also ridiculous to assume that women who decide not to work outside their homes are necessarily wealthy.  Life is complex.  There is room for many ways of living it.  And there are no guarantees that one way is superior to all the others.

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Stay-At-Home Mom Fiasco

As I wrote over at Huffington Post today, there is no such thing as a stay-at-home mom or dad. We all work one way or another whether for pay or not.  This label keeps rearing its ugly head every so many years when politicians run out of more intelligent ways to attract the female vote.  They essentially attempt to divide us.  And often a good many of us fall for it.

This brings us to what each of us says when we’re asked:  ”So what do you do?”  It’s a choice point, the kind I’ve written about in Comebacks and my other books.  You get to decide whether to emphasize your for-pay work or your not-for-pay work.  Both define you to some extent. Neither is necessarily more important or more reflective of who you are.  I’ve only been painting for six years but I’ve been a professor and author for much longer.  I have raised three children now in college and working and that job goes on for a while.  But who am I really?  Hmmm.

How we define ourselves is up to us.  At an art gallery show last week, my friend who is an extraordinary artist introduced me to other artists as one of them.  ”This is my friend, Kathleen.  She’s an artist.”  Well, to be honest, I’m still getting used to that word associated with me.  But I didn’t say, “Oh no.  I’m actually a professor.”  Why bother?  That would have been inconsiderate.

In fact, why can’t we be many things?  With some people we’re good friends.  With others we’re defined by our education or what we’re doing at the time — whether raising children, volunteering, working in the traditional sense, or taking a break from it all.

Labels are so easy to impose on people.  We should decide what we want others to learn about ourselves.  Then decide what to say.  Have some fun with it.  If they move on to meet other “more important” people, so be it.  You don’t need people like that as friends anyway!

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Rush Limbaugh’s Verbal Camouflage “Apology” Not An Apology At All

What is a sincere apology?  We’ve all received them.  We’ve all given them.  The real ones are sincere in word and expression.  When “I’m sorry” is accompanied by a defensive speech, it is not an apology.  Tagging on those words to the end of a diatribe about why I was right is not an apology. “I’m sorry if I said something wrong” is not an apology either. And neither is being sorry for “word choices” as Limbaugh claims he is for referring to Georgetown University law student Sandra Fluke as a “slut” and a “prostitute.”

The greater the insult, the more important it is for an apology to be sincere.  Otherwise, it’s just verbal camouflage.  It’s used to smooth things over rather than set them right. The underlying problem or mindset is ignored — in this case disdain for women who disagree, who defend birth control, and who believe they and their doctors should determine what’s best for their health.  A sincere apology expresses regret and takes responsibility for the thoughts and actions that led to offense.

Limbaugh’s so-called “apology” is no more than an attempt to stop his show from bleeding advertisers.  He regrets losing them.  Nothing else.  He’s a bully who has far too many politicians eating out of his hand with no regard for the cost to this country and women in particular.

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What if Someone Steals Your Idea?

This happens often in business.  And in politics.  It is also facilitated now in the media where phrases like “some people say” and a general disregard for the source of an idea is making it nearly impossible to judge its worth.  ”Some people” can say anything.  It’s not only lazy by any respectable journalistic standard to use this kind of phrase, it enables the lifting of ideas without having to give credit.  In short, we live in an era where connecting an idea to its source is a responsibility far too often bypassed.

If you let the stealing of your ideas pass, you invite people to do it whenever they please. There may be times when retrieving stolen ideas is not worth the effort.  But when big stakes are involved or letting it pass makes you look weak, it’s important to know what to say.  If, for example, you bring up an idea in a meeting and ten minutes later another person introduces it as if you never said a word, here are a few possible responses:

“Hey, Tom.  That was my idea.  What you added was good, but I’m taking it back to elaborate further.”

“When I proposed that plan, I had something different in mind.  So let me just say ….”

“I’m taking that idea back.  You guys are butchering it.”

“I’m delighted that you’re so enthused about that idea.  When I mentioned it ten minutes ago, I wasn’t of your view.  This is great.”

“Why does that idea seem so familiar?”

These responses are not making a scene or credit grabbing.  But if you can’t bring yourself to directly deal with the lifting of your idea you might say, “Credit grabbing aside, when I introduced that idea I was going in a somewhat different direction with it.  I’ll explain.”  Or, “Not to dismiss your obvious contribution, but that idea is exactly what I was talking about ten minutes ago.  So, obviously I’m sold.”

Play with these responses.  Consider which ones like them work best for you and in the culture of your office.  Don’t do this too often.  But do so when it counts.  It’s better to get someone’s back up a bit than to send the message that any good idea you have is up for grabs.

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When Pondering Goes Too Far

Many of us are ponderers.  We take what someone said or a passing facial expression and dwell on it for hours if not days.  There’s much to be said for pondering.  It can lead to decisions that work — that have been tested in the far reaches of our minds while asleep and awake.  But when does pondering become dysfunctional?  When is it that thinking about how your boss, partner, friend, spouse, or child looked at you does more harm than good?

It’s not an easy question to answer.  But let’s give it a try.  Years ago I was fortunate to meet Bernie Siegel, then professor of surgery at Yale and later to become through his books and lectures a guru of healthy living.  I was 32 years old, recently diagnosed with breast cancer that had been misdiagnosed for one and one-half years.  It had spread.  My career careening upward was now, it seemed, spiraling down.  I was engaged.  There were few support groups for cancer patients.  My oncologist sensed I might benefit from spending some time with Bernie.  To this day I still use his meditation tapes.  But this is what Bernie taught me that is relevant to pondering.  He asked me what was bothering me the most.  Among the three things pressing on my mind was that a few people I’d considered friends had dropped out of my life.  I wasn’t hearing from them.  ”Call them,” Bernie said.  I looked at him with puzzlement.  ”Why should I call them?”  I asked.  ”Aren’t they supposed to call me?”  ”Yes,” he said.  ”But they aren’t.”  And who is suffering most from that he queried?  Who had the most to lose spending what Bernie described as invaluable energy for fighting cancer on an issue that could be resolved one way or the other.  If they are delighted you called, relieved, and sorry because they simply didn’t know what to say, you have your answer he told me. You’ll have done them a favor. If, however, they cannot bear to deal with cancer, then you have that answer.  In either case, you then move on.  ”You need your brain to fight cancer,” he told me.  I was using valuable mental space on negative thoughts.

The first person I called was so relieved that she cried.  The second person could not bring himself to deal with cancer.  He expressed his concern, but he was not going to be in my life.  There was a twinge, but the guesswork was over.  I could move on.  And I did.

There’s a point at which pondering begins to take a toll.  It distracts us from what really matters in life.  It can sap energy and even lead to illness.  Isn’t it better to either take another Bernie recommendation and just imagine that person on a cloud and float him or her out of your life (even if temporarily) or ask whether what you heard or saw is indeed what that person meant?  You may not get a straight answer, but you will get it off your chest.  If you’re ready to take a disappointing answer as a learning experience, you’ll benefit in any case.

So ponder on regarding where you’ll spend your vacation this year.  But don’t ponder long about what someone said or did.  If it’s sapping energy you could use for more important and pleasurable things in life, address it or forget it.  Get out your comeback repertoire and be ready with “I’m glad I asked” no matter what the outcome.  After all, it won’t be on your mind anymore and you’ll have made room in your mind for healthful, positive endeavors.

Posted in Comebacks, Emotional Comebacks | 2 Comments

What to Say When You’re Out of Work

There’s no doubt that for many people being without a job is like being without a part of yourself.  It can be a very difficult period of time.  For many, it’s a reason to avoid social events. And yet, when you don’t have a job is exactly when you should be with other people — for company, a few good laughs, support and possible connections.

So, vital to this period of time are things you can say about yourself.  ”I’m taking a gap year” is one way to make light of the situation.  ”I’m evaluating my options” is another comeback of this nature to the question “What do you do?”  Also important, however, is thinking about what you do and who you perceive yourself to be.  A job, even a career, is only a part of any person’s self-concept.  Are you a parent?  If so, that’s part of what you do.  Do you decorate your home, sing in a choir, dabble in the arts, take courses or play an instrument?  When people ask, “What do you do?” why not mention your creative side, how you’re engaged in developing some aspect? Why should that be any less important than a “real” job?  Perhaps you’re working on translating your creative passion into a way of making a living.  If so, you’re an entrepreneur. Why not say so?

A good part of who we are can be what others think of us.  But it can also be what we decide to think of ourselves.  Do you volunteer?  Then you have a job.  Do you cook, sew, build, repair/restore old cars, or quilt?  Are you trying your hand at calligraphy or photography?  Are you looking into teaching, a literacy program at the library or, like a friend of ours who is 63 and in his second year of nursing school, are you engaged in an entirely new venture?  That’s exciting.  Maybe you’re busy finding the job of your dreams and you finally have the time to do so.

The next time you’re asked what you do, give yourself some credit.  You deserve it. The value of any kind of work is in the eyes of the beholder.  Sure, it’s great to be able to tell people at a party that you’re an astronaut.  But there are few of those.  Most jobs and activities are as good as you decide to make them.  If someone doesn’t think you’re worth his or her time because you don’t have a job with “caché,” then he or she isn’t worth your time.  It’s as simple as that.

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IT’S ALL POLITICS an Amazon Kindle Bestseller

Comebacks at Work, the newest book, The Secret Handshake and It’s All Politics have been Amazon best- and top-sellers. Today, on a Sunday when books are being bought based on Sunday reviews, It’s All Politics is on the Kindle Bestseller lists for Business Life, Management and Leadership and Advice- How To.

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A Few Romney-Gingrich Debate Comebacks Lessons

Last night former Speaker of the House, Newt Gingrich, attempted to undermine Governor Mitt Romney’s claim that as a businessman he’s better suited to be president in these harsh economic times.  Romney’s implication is that he is not a career politician. Gingrich went on the offensive by saying that Romney would have been a career politician had he not lost a senate seat to Ted Kennedy.  That was a choice point for Romney.  His comeback was unfortunately late.  When it came, it was intelligent and funny.  Instead of countering Gingrich’s attack with defensiveness, he agreed with him in part.  Romney replied that had he made it into the NFL, he would have had a career in football.  And, went on to say that the loss to Ted Kennedy was a good thing as it brought Romney into business —  preparing him for the presidency in these tough economic times.  Good, but late.

Romney’s response is what I’ve termed “linking” in THE SECRET HANDSHAKE and THE SKILLED NEGOTIATOR.  Rather than attack your attacker’s argument, you agree with part or all of it and then link that premise to support of your views.  Romney’s loss was in terms of timing.

Romney needs to be quicker on his feet.  He needs some ready comebacks to buy time. He might have said with a smile, “You must have been up all night thinking of that one” or “You’ve certainly set the tone for this debate.  And it’s not looking pretty.”  After such a comeback, he could have delivered a blow to the former speaker who prides himself as an historian.  ”As an historian you would know dates and times, but this country needs someone looking forward not backward.”

Had Romney and the other candidates been less kind when answering the family values question — whether infidelity is relevant to being president — he would have demonstrated that he, too, can give as good as he gets.  He might have said, “Taking your directness lead from earlier, let me say this.  You may regret choices you’ve made in your personal life, but  you left two wives who were ill to be with other women.  One had cancer.”  Is that too rude, too beneath Romney?  Not if Gingrich is delivering low-blows.  And not if Romney really believes such decisions are important to the presidency.  Instead he talks about having 16 grandchildren.  They all do that.  It’s a numbers game. Congratulations!  But what does that have to do with bad choices and unethical behavior?  Is someone with sixteen grandchildren a better person than someone with two?  Not necessarily.

One of the candidates may have said, “We could dance around this issue, but it’s too important” and then addressed Gingrich’s marital choices.

Effectiveness depend a good deal on how comebacks are said.  But it was rather chicken of the other candidates to not take on Gingrich where they say it matters — family values choices.

Today on Meet The Press, Lisa Myers said that Gingrich’s response to the other candidates’ views on family values resulted in perhaps Gingrich’s best moment.  The other candidates gave him that moment — on a silver platter.

Gingrich is not so much a wonderful debater (this from a former one) as he is up against people who aren’t.  The next time he attacks, the other candidates would be wise to be less sheepish.  They needn’t go over the line with nastiness (and admittedly that’s a fine line), they simply need to let the American people know that they aren’t going to tip-toe around an issue that they say is so relevant to the presidency.

Instead of foolishly telling us how many children or grandchildren they have as if that tells us what kind of spouse and father/mother they’ve been, they should focus on the heart of the issue.  Gingrich was not a boy when he left his cancer-stricken wife.  He was even older when he did the same to his second wife — also ill.  He’s counting on the other candidates thinking the issue is too delicate.  I don’t think Barack Obama is going to let him get away with that.  Apparently, the Republican candidates are.

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When to Forgive and Forget

That’s the subject of a blog I posted today on Huffington Post.  It pertains to presidential candidates, but there are a few lessons and reminders in it for all of us.  When someone is running for President of the United States, serial affairs and dispensing with spouses who fall ill is a tall order for forgiving and forgetting.

Perhaps it isn’t our place to forgive the moral and ethical violations of people who haven’t harmed us personally.  But forgetting that they harmed other people who trusted them when their current goal is to take on responsibilities that affect the whole world is another consideration altogether.  When we start telling ourselves that what powerful people do to others they won’t do to us, we’re in trouble.

As we write about in COMEBACKS, we’re creatures of pattern.  Sure, there are one-off moments when kind people do unkind things, but if that lack of civility is egregious or repetitive, forgiving and forgetting are ways to place oneself back in harm’s way.

So, when is it wise to forgive and/or forget?  When you participated in bringing on the insult might qualify.  When the friendship is extremely valuable to you and the event in question is an exception to the rule may as well.  Also, when doing so does not give this person the power to harm you again.

But when the crass, careless, or cavalier behavior in question caused intense pain, if it was public, if it served the accused at your expense, or if it has happened before, forgiving is possible but it’s not wise to forget.  Proceeding with caution is better.

It takes more than a short blog to determine when forgiving and/or forgetting are the best comebacks.  We’ll look at this topic again.  This blog provides some food for thought on the issue.  Just remember:  What comes around usually comes around again.  Be generous, but keep your eyes open.

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